What is ISO/IEC 25010:2023- Systems and software Quality Requirements and Evaluation-Product quality model?

ISO/IEC 25010:2023 is a standard that outlines a model for evaluating the quality of systems and software products. This standard, part of the SQuaRE (Systems and software Quality Requirements and Evaluation) series, defines various quality characteristics that are essential for assessing the performance and overall quality of software products.

ISO 25010:2023 Overview

The model is divided into two main categories:

• Product Quality: This includes characteristics like functional suitability, performance efficiency, compatibility, usability, reliability, security, maintainability, and portability. These aspects help in determining how well the software meets the requirements and performs in various conditions.
• Quality in Use: This focuses on the user experience and includes characteristics such as effectiveness, efficiency, satisfaction, freedom from risk, and context coverage. It assesses how well the software achieves its intended goals when used in a specific context.

If you are looking for ISO 25010 Certification for your business, contact us today at support@pacificcert.com

What are the Requirements of ISO/IEC 25010:2023?

ISO/IEC 25010:2023 serves as a guide for developers or testers to ensure that the software they produce or evaluate meets high-quality standards and fulfills the needs of users effectively.

Here’s a breakdown of the key elements you should focus on to align with the ISO/IEC 25010 standard:

Identification of Relevant Quality Characteristics

• Product Quality Characteristics: Identify the characteristics that are most relevant to the product you are developing or evaluating. These include functional suitability, performance efficiency, compatibility, usability, reliability, security, maintainability, and portability.
• Quality in Use Characteristics: Identify the characteristics that affect the user experience, such as effectiveness, efficiency, satisfaction, freedom from risk, and context coverage.

Specification of Quality Requirements

• Based on the identified quality characteristics, specify clear and measurable quality requirements. These requirements should be defined early in the software development lifecycle and should be revisited and refined as the project progresses.
• Ensure that quality requirements are aligned with the needs of all stakeholders, including end-users, developers, testers, and maintainers.

Design and Implementation for Quality

• Incorporate the specified quality requirements into the design and implementation phases. This involves selecting appropriate software architectures, design patterns, and development methodologies that support the desired quality attributes.
• Implement coding practices and standards that ensure the software meets the quality criteria specified.

Quality Assurance and Testing

• Develop a comprehensive testing strategy that covers all relevant quality characteristics.
• Perform both static and dynamic analysis to ensure the software meets the specified quality requirements.
• Use tools and techniques to measure and monitor the quality characteristics throughout the development process.

Evaluation and Feedback

• Continuously evaluate the software against the defined quality requirements during development, testing, and after deployment.
• Gather feedback from users and stakeholders to assess the Quality in Use characteristics. This can be done through surveys, user testing, or other means of collecting user experience data.
• Use the feedback to make necessary adjustments and improvements to the software.

Documentation and Communication

• Document the quality requirements, testing results, and evaluations clearly and comprehensively. This documentation should be accessible to all relevant stakeholders.
• Communicate the importance of the identified quality characteristics to all team members and stakeholders to ensure that everyone understands the quality goals of the project.

Continuous Improvement

• After deployment, continuously monitor the software to ensure that it continues to meet the specified quality requirements.
• Be prepared to update and refine the software in response to changes in user needs, technological advances, or environmental factors.

Alignment with Other Standards and Practices

• While ISO 25010 focuses on quality models, it is often used in conjunction with other standards and best practices in software engineering. This might include following coding standards, using agile methodologies, or adhering to other ISO/IEC standards like ISO/IEC 12207 (software lifecycle processes) or ISO/IEC 15288 (system lifecycle processes).

To align with ISO/IEC 25010, organizations should focus on identifying and evaluating the relevant quality characteristics of their software products. By embedding these practices into their software development lifecycle, organizations can ensure that their products not only meet functional requirements but also deliver high-quality user experiences.

If you need more specific guidance or examples on how to apply these practices, feel free to ask us at support@pacificcert.com!

What are the Benefits of ISO/IEC 25010:2023?

The ISO/IEC 25010 standard offers numerous benefits to organizations involved in the development, evaluation and maintenance of software products and systems. Here are some of the key benefits:

Software Quality

• By using the ISO/IEC 25010:2023 framework, organizations can evaluate all relevant aspects of software quality, including functional suitability, performance, usability, security, and maintainability.
• The standard helps ensure that no critical aspect of quality is overlooked.

User Satisfaction

• The Quality in Use model in ISO/IEC 25010 emphasizes the importance of user experience, ensuring that the software is effective, efficient, and satisfying to use in real-world conditions.
• By focusing on usability characteristics, such as learnability and user error protection, the standard helps in designing software that is easier to use.

Better Communication

• The standard provides a common terminology and framework for discussing software quality, which facilitates better communication among developers, testers, project managers, and clients.
• By defining clear and measurable quality characteristics, ISO/IEC 25010 helps ensure that everyone involved in the project has a clear understanding of the quality goals.

Risk Mitigation

• The standard encourages the identification and mitigation of potential quality issues early in the development process, reducing the risk of costly rework or failures in production.
• By including security as a key quality characteristic, ISO/IEC 25010 helps organizations proactively address security vulnerabilities, reducing the risk of breaches and other security incidents.

Market Competitiveness

• Organizations that consistently produce high-quality software are better positioned to compete in the market.
• High-quality software that meets or exceeds user expectations builds trust and loyalty among customers.

Efficiency in Development and Maintenance

• The standard provides a clear framework for what aspects of quality should be addressed during development.
• By focusing on maintainability as a key characteristic, ISO/IEC 25010 helps organizations produce software that is easier to modify, extend, and fix.

Industry Best Practices

• ISO/IEC 25010 is designed to work well with other industry standards and best practices.
• For organizations that need to comply with regulatory requirements, using ISO/IEC 25010 can help ensure that software products meet the necessary quality standards.

Sustainability

• The standard’s focus on maintainability and portability helps ensure that software can be adapted to changing requirements and environments, extending the lifespan of the product.
• ISO25010 supports a culture of continuous improvement, helping organizations refine their processes and products over time.

Implementing ISO/IEC 25010:2023 offers a comprehensive approach to ensuring high software quality, leading to benefits such as improved user satisfaction, risk mitigation, and increased market competitiveness.

If you need further details on how these benefits can be realized, feel free to reach out to us at support@pacificcert.com!

Who needs ISO/IEC 25010: 2023 -Systems and Software Engineering?

ISO/IEC 25010:2023 is relevant to a wide range of professionals and organizations involved in the development and maintenance of software and systems. Here’s a list of who can particularly benefit from ISO/IEC 25010:

Software Developers

Developers use the standard to guide the development of high-quality software. By understanding the quality characteristics defined in ISO/IEC 25010, developers can better design and code software that meets comprehensive quality criteria, from functionality to maintainability.

Software Testers and Quality Assurance (QA) Professionals

QA teams use ISO/IEC 25010 as a framework for creating test cases that cover all aspects of software quality.

Project Managers

ISO/IEC 25010:2023 provides a common language that helps project managers align the expectations of all stakeholders and ensure that quality goals are met within the project’s scope, time, and budget constraints.

Product Owners and Stakeholders

Product owners use the standard to articulate the quality characteristics that are important for the software’s success. It helps them ensure that the product will meet the needs of its intended users and stand out in the market for its quality.

Software Architects

By considering the characteristics defined in the standard, architects can create system designs that are robust, scalable, and maintainable.

Regulatory and Compliance Professionals

Organizations in regulated industries, such as healthcare, finance, or aerospace, may use ISO/IEC 25010:2023 to ensure their software meets required quality standards.

Consultants and Auditors

Consultants and auditors use the standard to evaluate the quality of software products.

Organizations Developing Critical Software

Companies that develop software for critical applications, such as those in defense, aerospace, or healthcare, use ISO/IEC 25010:2023 to ensure their products meet the highest standards of reliability, security, and performance.

Educational Institutions and Researchers

Universities and research institutions can use ISO/IEC 25010 as part of their curriculum to teach best practices in software engineering.

End-User Organizations

Organizations that procure software can use ISO/IEC 25010 as a benchmark to evaluate the quality of the products they purchase.

Government Agencies

Government agencies, particularly those involved in public safety, defense, or large-scale IT projects, may use ISO/IEC 25010:2023 to standardize software quality requirements across their projects and ensure consistent, high-quality results.

ISO/IEC 25010 is essential for anyone involved in the lifecycle of software products, from conception through to deployment and maintenance. By adhering to this standard, individuals and organizations can ensure that their software meets high-quality standards, which translates into better performance and overall user satisfaction.

Pacific Certifications is accredited by ABIS, in case you need support with ISO/IEC 25010:2023 certification for your business, please contact us at suppport@pacificcert.com or +91-8595603096

Also Read: ISO/IEC 42001:2023 Artificial Intelligence Management System