ISO/IEC 20000-2:2019 Information technology-Service management
![ISO/IEC 20000-2:2019 Information technology-Service management](https://pacificcert.com/wp-content/uploads/2023/10/ISO-IEC-20000-2-2019-Information-technology-Service-management.png)
What is ISO/IEC 20000-2:2019 Information technology-Service management-Guidance on the application of service management systems? ISO/IEC 20000-2:2019 Information technology-Service management provides guidance on the application of service management systems (SMS). It is a part of the broader ISO/IEC 20000 series, which sets out a framework for the establishment and governance of an effective service management system. […]