Looking for ISO 22301:2019 – Business Continuity Management Systems?

ISO 22301:2019 – Business Continuity Management Systems

ISO 22301:2019 - Business Continuity Management Systems

What is ISO 22301:2019 – Business Continuity Management Systems?

ISO 22301:2019 – Business Continuity Management Systems is an international standard that specifies the requirements for a business continuity management system (BCMS). It provides organizations with a framework to establish, implement, maintain, and continually improve their business continuity capabilities. The standard aims to ensure that organizations can effectively respond to disruptions and incidents that may threaten their ability to operate.

The standard follows the Plan-Do-Check-Act (PDCA) model, which is a common approach in management systems. It outlines the following key elements:

Context of the organization





Performance evaluation


With ISO 22301:2019 organizations can enhance their ability to respond to disruptions, minimize downtime, maintain customer confidence, and protect their reputation. It provides a systematic approach to business continuity management, helping organizations to proactively identify and address potential risks and threats to their operations.

Also, Pacific Certifications helps organizations to achieve ISO 22301 and various other ISO certifications globally, contact us today and get help with ISO 22301 certification!

Requirements of ISO 22301:2019 – Business Continuity Management Systems

Context of the organization:

  • Determine the scope of the BCMS and establish its boundaries
  • Understand the organization’s context, including internal and external issues that may impact business continuity
  • Identify interested parties and their requirements


  • Demonstrate leadership commitment and support for the BCMS
  • Establish a business continuity policy and define roles, responsibilities, and authorities
  • Communicate the importance of business continuity throughout the organization


  • Conduct a business impact analysis (BIA) to identify critical activities, dependencies, and acceptable downtime.
  • Assess risks and evaluate their potential impact on the organization’s operations.
  • Develop a business continuity strategy and establish objectives


  • Provide necessary resources, including human resources, infrastructure, and financial resources.
  • Ensure competence and awareness of personnel involved in business continuity.
  • Establish communication and coordination mechanisms, both internally and externally.
  • Develop and implement business continuity plans and procedures to respond to incidents and disruptions.
  • Establish an incident response structure and define roles and responsibilities.
  • Implement business recovery activities to restore critical functions and processes.

Performance evaluation:

  • Establish performance monitoring and measurement processes.
  • Conduct internal audits to assess compliance and effectiveness of the BCMS.
  • Conduct management reviews to evaluate the performance of the BCMS and identify areas for improvement.


  • Identify opportunities for improvement and take corrective actions.
  • Continually enhance the effectiveness of the BCMS.
  • Regularly test and evaluate the BCMS through exercises and simulations.

Overall, ISO 22301:2019 provides flexibility in how organizations meet these requirements. The standard allows organizations to adapt the BCMS to their specific context and requirements while still maintaining compliance with the overall framework and principles.

Benefits of ISO 22301:2019 – Business Continuity Management Systems

Enhanced resilience: ISO 22301 helps organizations build resilience by identifying and mitigating risks, ensuring continuity of critical activities, and minimizing the impact of disruptions. It enables organizations to effectively respond to incidents and maintain operations, even during challenging circumstances.

Minimized downtime: By implementing business continuity plans and procedures, organizations can reduce downtime and minimize the financial and reputational losses associated with interruptions. This allows for quicker recovery and restoration of critical functions and processes.

Improved stakeholder confidence: ISO 22301 also demonstrates an organization’s commitment to managing business continuity effectively. This can enhance stakeholder confidence, including customers, suppliers, partners, and regulators, who will have greater trust in the organization’s ability to fulfill its obligations and maintain services.

Regulatory compliance: Compliance with the standard can help organizations meet legal, regulatory, and contractual requirements related to business continuity. This standard provides a framework that aligns with industry best practices, making it easier to demonstrate compliance during audits or inspections.

Competitive advantage: Having ISO 22301 certification can provide a competitive edge in the marketplace. It showcases the organization’s commitment to resilience, risk management, and maintaining uninterrupted operations, which can differentiate it from competitors and attract customers who prioritize business continuity.

Streamlined processes: This standard encourages organizations to assess and optimize their business processes. This can lead to streamlining operations, identifying inefficiencies, and improving overall organizational effectiveness.

Continuous improvement: ISO 22301:2019 promotes a culture of continual improvement by requiring regular performance monitoring, internal audits, and management reviews. This enables organizations to identify areas for enhancement, make informed decisions, and adapt their BCMS to evolving risks and challenges.

Cost savings: Effective business continuity management can help organizations minimize financial losses associated with disruptions. By reducing downtime, avoiding penalties, and mitigating the impact of incidents, organizations can save costs in the long run.

Overall, the standard provides a structured approach to business continuity management, ensuring organizations are well-ready to respond to and recover from disruptions. The benefits include increased resilience, minimized downtime, stakeholder confidence, regulatory compliance, competitive advantage, streamlined processes, continuous improvement, and cost savings.

Audit checklist for ISO 22301:2019 – Business Continuity Management Systems

Leadership and Management Commitment:

  • Is there a documented business continuity policy that demonstrates top management commitment?
  • Are roles, responsibilities, and authorities for business continuity clearly defined and communicated?
  • Has top management provided adequate resources and support for the BCMS?


  • Has a business impact analysis (BIA) been conducted to identify critical activities, dependencies, and acceptable downtime?
  • Are risk assessments regularly performed to identify and evaluate potential threats and vulnerabilities?
  • Are business continuity objectives established, measurable, and aligned with the organization’s overall objectives?


  • Are necessary resources (financial, human, infrastructure) allocated for the implementation and maintenance of the BCMS?
  • Are personnel competent and adequately trained to fulfill their business continuity roles and responsibilities?
  • Is there a communication plan that includes internal and external communication during incidents and disruptions?


  • Are business continuity plans and procedures documented, up to date, and accessible to relevant personnel?
  • Is there a structured incident response plan that outlines the steps to be taken during different types of incidents?
  • Are business recovery strategies and activities defined to restore critical functions and processes?
Performance Evaluation:
  • Is there a system in place to monitor and measure the performance of the BCMS, including incident response and recovery times?
  • Are internal audits conducted regularly to assess compliance with the BCMS requirements?
  • Are management reviews held to evaluate the effectiveness of the BCMS and identify opportunities for improvement?


  • Are non-conformities and corrective actions identified, documented, and addressed in a timely manner?
  • Is there a process for lessons learned and continuous improvement based on incidents, tests, and exercises?
  • Are records and documentation related to the BCMS maintained and available for audit purposes?

What is the difference between ISO 27001 and ISO 22301?

ISO 27001 and ISO 22301 are two separate international standards that address different aspects of organizational management systems. Here are the key differences between ISO 27001 and ISO 22301:

Focus and Scope:

ISO 27001: The focus of ISO 27001 is information security management. It provides a framework for establishing, implementing, maintaining, and continually improving an information security management system (ISMS) to protect the confidentiality, integrity, and availability of information within an organization.

ISO 22301: In contrast, ISO 22301 focuses on business continuity management. It provides a framework for organizations to establish, implement, maintain, and improve a business continuity management system (BCMS) to enhance their resilience and ability to respond to and recover from disruptions.

  • The primary objective of ISO 27001 is to establish and maintain an effective ISMS that ensures the protection of information assets, manages information security risks, and provides confidence to stakeholders about the organization’s commitment to information security.
  • The primary objective of ISO 22301 is to establish and maintain an effective BCMS that enables organizations to identify potential threats, assess risks, develop strategies, and implement plans to maintain critical business activities and minimize the impact of disruptions.

Scope of Coverage:

  • The scope of ISO 27001 covers all types of information assets within an organization, including digital and physical assets, intellectual property, customer data, employee records, and other sensitive information.
  • The scope of ISO 22301 covers the continuity of critical business activities, including processes, functions, systems, and services that are necessary for the organization to operate and deliver its products or services.

Risks and Controls:

  • The focus of ISO 27001 is on identifying information security risks, assessing their impact, and implementing appropriate controls to mitigate those risks. It emphasizes the protection of information assets from unauthorized access, disclosure, alteration, and destruction.
  • ISO 22301 focuses on identifying risks to business continuity and implementing measures to prevent, mitigate, and respond to disruptions. It addresses risks related to incidents such as natural disasters, technology failures, cyber attacks, supply chain interruptions, and other events that can impact the organization’s ability to deliver products or services
While, ISO 27001 and ISO 22301 have different scopes and objectives, they are complementary in many ways. An organization can choose to implement both standards if it wants to establish a robust framework for managing information security and business continuity. The standards can be integrated to ensure that information security and business continuity are addressed in a coordinated manner, as both aspects are crucial for the overall resilience and security of an organization.

ISO 22301:2019 Business Continuity Management Systems Clauses:

The ISO 22301:2019 sets forth a comprehensive set of requirements that organizations must fulfill to establish, implement, maintain, and continually improve their BCMS. These requirements are aligned with a Plan-Do-Check-Act (PDCA) model, which encourages ongoing improvement and adaptation to changing circumstances. Below are the major clauses of the standard, which collectively outline its requirements:

1. Scope

This section outlines the applicability of the standard, specifying that it is designed for use by any organization irrespective of its size, type, or nature.

2. Normative References

No normative references are listed, meaning that all provisions come directly from the standard itself.

3. Terms and Definitions

This section provides definitions for key terms used throughout the standard.

4. Context of the Organization
  • 4.1 Understanding the Organization and its Context: Organizations are required to identify internal and external issues that could impact their business continuity objectives.
  • 4.2 Understanding the Needs and Expectations of Interested Parties: Identification of stakeholders and their expectations is required.
  • 4.3 Determining the Scope of the BCMS: This involves defining the boundaries of the BCMS.
  • 4.4 BCMS: This section sets the foundation for the BCMS, calling for it to be part of an organization’s strategic planning process.

5. Leadership

  • 5.1 Leadership and Commitment: Senior management must demonstrate leadership and commitment to the BCMS.
  • 5.2 Policy: A business continuity policy aligned with organizational objectives must be established.
  • 5.3 Roles, Responsibilities, and Authorities: These must be assigned and communicated within the organization.

6. Planning

  • 6.1 Actions to Address Risks and Opportunities: The organization must plan for risks that may affect BCMS.
  • 6.2 Objectives and Plans to Achieve Them: Objectives must be set for the BCMS, along with plans on how to achieve them.

7. Support

  • 7.1 Resources: Necessary resources for the BCMS must be provided.
  • 7.2 Competence: Employees must be competent to perform their roles in the BCMS.
  • 7.3 Awareness: Employees must be aware of the BCMS policy and their individual contributions.
  • 7.4 Communication: Internal and external communication about the BCMS must be managed.
  • 7.5 Documented Information: Documentation requirements are outlined, including the creation, update, and control of documents.
8. Operations
  • 8.1 Operational Planning and Control: Organizations must plan, implement, and control the processes needed for BCMS.
  • 8.2 Business Impact Analysis and Risk Assessment: These are key for identifying necessary continuity strategies.
  • 8.3 Business Continuity Strategies and Solutions: Appropriate strategies must be developed.
  • 8.4 Establish and Implement Business Continuity Procedures: Processes must be designed, documented, and implemented.
  • 8.5 Exercise and Testing: Organizations must routinely test the BCMS to ensure its effectiveness.

9. Performance Evaluation

  • 9.1 Monitoring, Measurement, Analysis, and Evaluation: Methods for these activities must be determined.
  • 9.2 Internal Audit: An internal audit program must be in place to ensure the BCMS is effective and conforms to requirements.
  • 9.3 Management Review: Senior management must review the BCMS regularly.
10. Improvement
  • 10.1 General: Continuous improvement is essential.
  • 10.2 Nonconformity and Corrective Action: Procedures must be in place to deal with nonconformities and to undertake corrective actions.
  • 10.3 Continual Improvement: The organization must continually improve the suitability, adequacy, and effectiveness of the BCMS.

Lastly, Pacific Certifications is accredited by ABIS, if you need more support with ISO 22301, please contact us at +91-8595603096 or support@pacificcert.com

Also read: ISO/IEC 27701:2019

Contact us to know more about ISO 22301:2019 – Business Continuity Management Systems

Related Certifications

Get in Touch

Email Address


Call Us