What is ISO 10007:2017?
ISO 10007:2017 provides guidelines for configuration management within a quality management system. Configuration management is the process of identifying and defining the physical and functional characteristics of a product or system and controlling changes to those characteristics throughout the product or system’s life cycle.
Furthermore, the purpose of ISO 10007:2017 is to provide organizations with guidance on establishing and maintaining an effective configuration management system. Including processes for identifying, documenting, controlling, and tracking changes to product or system configurations. The standard covers the following areas:
Configuration management planning
Configuration status accounting
Also, Configuration audits
In summary, ISO 10007:2017 is intended for use by organizations of all sizes and types, including those in the public and private sectors. Therefore, It can be applied to products or systems at any stage of their life cycle, from development through to disposal.
Moreover, The standard provides a framework for implementing an effective configuration management system that can help organizations improve quality, reduce costs, and increase customer satisfaction
What are the requirements of ISO 10007:2017?
ISO 10007 provides guidelines for the implementation of a configuration management system in accordance with a quality management system. The standard specifies the following requirements:
Configuration Management Planning: The organization shall establish and maintain a configuration management plan, which shall define the scope, objectives, policies, procedures, and responsibilities for configuration management activities.
Configuration Identification: The organization shall identify and document the configuration items (CIs) of the product or system. Including their characteristics and interrelationships.
Configuration Control: The organization shall establish and maintain procedures to control changes to the configuration of the product or system. Including the approval, documentation, and communication of changes.
Configuration Status Accounting: The organization shall establish and maintain procedures to record and report the status of configuration items and changes.
At last, Configuration Audits: The organization shall establish and maintain procedures to verify and validate the configuration management system. Including the identification and resolution of non-conformities.
In addition, ISO 10007 requires the organization to define and communicate the configuration management system to relevant stakeholders, ensure the competence of personnel involved in configuration management activities, and monitor and measure the effectiveness of the system.
Audit checklist for ISO 10007:2017
Configuration Management Plan:
Is there a documented configuration management plan in place
Does the plan define the scope, objectives, policies, procedures, and responsibilities for configuration management activities?
Is the plan communicated to relevant stakeholders, including customers and suppliers?
Is there a process for identifying and documenting the configuration items (CIs) of the product or system?
Are the characteristics and interrelationships of the CIs documented and maintained?
Are changes to CIs controlled and documented?
Is there a process for controlling changes to the configuration of the product or system
Are changes reviewed and approved by authorized personnel?
Is there a system for documenting and communicating changes to relevant stakeholders?
Configuration Status Accounting:
Is there a process for recording and reporting the status of configuration items and changes?
Are configuration status reports provided to relevant stakeholders on a regular basis?
Is the status of configuration items and changes monitored and reviewed regularly?
Is there a process for verifying and validating the configuration management system?
Are internal audits conducted to ensure compliance with the configuration management plan and procedures?
Are non-conformities identified and resolved in a timely manner?
Competence and Training:
Are personnel involved in configuration management activities competent and also trained?
Are personnel aware of the importance of configuration management and their roles and responsibilities within the system?
Finally, Monitoring and Measurement:
Is the effectiveness of the configuration management system monitored and measured?
Are performance metrics established and monitored regularly?
Is feedback from relevant stakeholders, including customers and suppliers, obtained and used to improve the system
Therefore, An audit checklist for ISO 10007:2017 is tailored to the specific needs and requirements of the organization and should be used as a tool to assess compliance with the standard. Also, identify opportunities for improvement.
Benefits of this standard
Improved quality: Configuration management helps ensure that products or systems are built and delivered as intended, with the correct specifications and components. So, By controlling changes to configurations, organizations can reduce the risk of errors, defects, and non-conformities.
Reduced costs: Configuration management can help organizations minimize the cost of rework, scrap, and other quality-related expenses. By identifying and addressing issues early in the product or system life cycle, organizations can avoid more expensive corrective actions later on.
Enhanced customer satisfaction: Configuration management can help organizations meet customer requirements and expectations by ensuring that products or systems are built to the correct specifications and are delivered on time and within budget.
Improved efficiency: Configuration management can help organizations streamline their processes, reduce waste, and increase productivity. Thus, by providing a structured approach to managing changes and ensuring that all stakeholders are informed as well as aligned.
Better risk management: Configuration management can help organizations identify and mitigate risks associated with changes to products or systems. So, By tracking and controlling changes, organizations can assess the impact of changes and implement appropriate risk mitigation measures
Who needs ISO 10007:2017?
ISO 10007:2017 is a guideline standard that provides guidance on implementing a configuration management system within a quality management system. Thus, The standard can be used by any organization that produces or maintains products or systems with complex configurations, including:
Manufacturing companies that produce complex products with multiple components, such as aerospace, automotive, and defense industries.
Engineering firms that design and build complex systems, such as infrastructure, energy, and telecommunications industries.
Software development companies that create complex software systems with multiple modules and configurations.
Service organizations that provide maintenance and also repair services for complex products or systems.
Also, Government agencies that oversee or regulate complex projects, such as construction, transportation, and defense projects.
Overall, any organization that manages complex configurations can benefit from implementing a configuration management system in accordance with ISO 10007:2017. Therefore, The standard provides a framework for establishing and maintaining an effective configuration management system, which can help organizations improve quality, reduce costs, and increase customer satisfaction.