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    ISO 9241-1:1997(EN)

    ISO 9241-1:1997(EN)

    ISO 9241-1:1997(EN) Ergonomic requirements for office work with visual display terminals (VDTs) —

    Part 1: General introduction


    ISO 9241-1:1997 introduces the multipart standard on ergonomic requirements for the use of visual display terminals for office tasks as providing guidelines for a user-performance approach, it gives an overview of all parts of ISO 9241 presently published and of the anticipated content of those in preparation and provides some guidance on how to use ISO 9241 with describing how conformance to ISO 9241 should be reported.
    For other purposes of ISO 9241, office tasks are taken to include a variety of generic text and data processing tasks, because of the similarity of these tasks to tasks performed in other environments for instance: medical, scientific, telecommunications, control rooms and public access, many of the requirements in ISO 9241 are appropriate to these environments also
    ISO 9241-2:1992 (EN) Ergonomic requirements for office work with visual display terminals (VDTs) — Part 2: Guidance on task requirements
    ISO 9241-2:1992 shares guidance which is relevant to both the organization implementing the system and the people using the equipments and should be applied in accordance with local, regional or national agreements and regulations. The goal is to enhance the efficiency and well-being of the individual user by applying ergonomics knowledge in the light of practical experience, to the design of tasks. The ergonomics principles concerned are mentioned in ISO 6385
    ISO 9241-5:1998(EN) Ergonomic requirements for office work with visual display terminals (VDTs) — Part 5: Workstation layout and postural requirements
    ISO 9241-5:1998 defines ergonomic guiding principles which apply to the user requirements, design, and procurement of workstation equipment(S) for office tasks using VDTs.
    The general principles and requirements specified in ISO 9241-5:1998 apply to the standards specifying technical design of furniture and equipment constituting the workplace.
    ISO 9241-6:1999(EN) Ergonomic requirements for office work with visual display terminals (VDTs) — Part 6: Guidance on the work environment
    ISO 9241-6:1999 shares guidance on basic principles for the ergonomic design of the work environment and the workstation, taking into account lighting, effects of noise and mechanical vibrations, electrical and magnetic fields and static electricity, thermal environment, space organization and workplace layout.

    ISO 9241-6:1999 is applicable to the work environment and workstation in those work systems where a visual display terminal (VDT) is used for office work.
    ISO 9241-11:2018(EN) Ergonomics of human-system interaction — Part 11: Usability: Definitions and concepts
    ISO 9241-11:2018 provides a framework for understanding the concept of usability and applying it to situations where people use interactive systems, and other types of systems (including built environments), and products and services.
    ISO 9241-112:2017(EN) Ergonomics of human-system interaction — Part 112: Principles for the presentation of information
    ISO 9241-112:2017 shares ergonomic design principles for interactive systems related to the software-controlled presentation of information by user interfaces. This standard applies to the three main modalities (visual, auditory, tactile/haptic) mainly used in information and communication technology. The given principles apply to the perception and understanding of presented information. These principles are applied in the analysis, design, and evaluation of interactive systems.

    ISO 9241-112:2017 also provides recommendations corresponding to the principles. The recommendations for all the principles are not exhaustive and are not necessarily independent from one another.
    ISO 9241-13:1998(EN) Ergonomic requirements for office work with visual display terminals (VDTs) — Part 13: User guidance
    ISO 9241-13:1998 provides recommendations for user guidance attributes of software user interfaces and their evaluation. User guidance as defined in ISO 9241-13:1998 is information additional to the regular user-computer-dialogue that is provided to the user on request or is automatically provided by the system. In addition to the general guidelines provided in ISO 9241-13:1998, recommendations concerning dialogue-specific user guidance are provided in ISO 9241-12, ISO 9241-14, ISO 9241-15, ISO 9241-16 and ISO 9241-17.
    ISO 9241-13:1998 is applicable to interaction components that aid users in recovering from error conditions. User guidance as covered by ISO 9241-13:1998 which includes recommendations specific to prompts, feedback and status, error management and on-line help as well as general recommendations common to all these types of user guidance.
    ISO 9241-14:1997(EN) Ergonomic requirements for office work with visual display terminals (VDTs) — Part 14: Menu dialogues

    ISO 9241-14:1997 provides conditional recommendations for menus used in user-computer dialogues to accomplish typical office tasks. The recommendations cover menus showed by various techniques including windowing, panels, buttons, fields, etc. These recommendations can be utilized throughout the design process

    ISO 9241-302:2008(EN) Ergonomics of human-system interaction — Part 302: Terminology for electronic visual displays
    ISO 9241-302:2008 provides a comprehensive terminology for electronic visual displays and explains the terms and definitions used in the other parts of ISO 9241.
    ISO 9241-305:2008(EN) Ergonomics of human-system interaction — Part 305: Optical laboratory test methods for electronic visual displays
    ISO 9241-305:2008 establishes optical test and expert observation methods for use in predicting the performance of a display vis-à-vis the ergonomics requirements given in ISO 9241-303.

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