ISO/SAE 21434:2021 Road vehicles
What is ISO/SAE 21434:2021 Road Vehicles – Cybersecurity Engineering? ISO/SAE 21434:2021 Road vehicles is a joint standard developed by the International Organization for Standardization (ISO) and the Society of Automotive Engineers (SAE). The standard is specifically designed for road vehicles and focuses on cybersecurity engineering. This standard provides a comprehensive framework for managing cybersecurity risks […]
ISO 21101:2014 Adventure tourism
What is ISO 21101:2014 Adventure tourism-Safety management systems-Requirements? ISO 21101:2014 Adventure tourism pertains to safety management systems in the field of adventure tourism. This standard provides a framework that enables adventure tourism organizations to identify and manage the risks associated with their operations, thereby ensuring the safety and well-being of both participants and staff. Adventure […]
ISO 18295-1:2017 Customer contact centres
What is ISO 18295-1:2017 Customer contact centres -Requirements for customer contact centres? ISO 18295-1:2017 Customer contact centres outlines the requirements for customer contact centres, providing a framework for quality service and efficient processes. This international standard is designed to assist customer contact centres in delivering a high level of service to customers, while also considering […]
ISO 22483:2020 Tourism and Related Services
What is ISO 22483:2020 Tourism and Related Services – Hotels – Service Requirements? ISO 22483:2020 Tourism and related services standard serves as a guideline for service quality in the hotel industry, outlining best practices and benchmarks that hotels should strive to meet. It is designed to provide clarity and consistency in the level of service […]
ISO 55001:2014 Asset management
What is ISO 55001:2014 Asset management-Management systems-Requirements? ISO 55001:2014 Asset management is an international standard that provides a framework for establishing, implementing, maintaining, and continually improving an Asset Management System (AMS). The standard is part of the ISO 55000 series, which also includes ISO 55000, providing an overview of asset management, and ISO 55002, offering […]
ISO 10004:2018 Quality management-Customer satisfaction
What is ISO 10004:2018 Quality management-Customer satisfaction-Guidelines for monitoring and measuring? ISO 10004:2018 Quality management-Customer satisfaction pertains to Quality Management with a focus on Customer Satisfaction. Specifically, it provides guidelines for monitoring and measuring customer satisfaction in a structured, consistent manner. It is designed to offer organizations a framework for defining and implementing processes, methods, […]
ISO 19600:2014 Compliance management systems
What is ISO 19600:2014 Compliance Management Systems? ISO 19600:2014 Compliance management systems is an international standard, it provides guidelines for establishing, developing, implementing, managing, as well as improving a compliance management system within an organization. Unlike standards such as ISO 9001 or ISO 14001, which are designed for certification, ISO 19600 is a guidance standard […]
ISO 14046:2014 Environmental management
What is ISO 14046:2014 Environmental management- Water footprint -Principles, requirements and guidelines? ISO 14046:2014 Environmental management is an international standard that provides principles, requirements, and guidelines for assessing and reporting the water footprint of products, processes, and organizations. Developed by the International Organization for Standardization (ISO), the standard is designed to harmonize methods for water […]
ISO 24518:2015 drinking water and wastewater services
What is ISO 24518:2015 Activities relating to drinking water and wastewater services — Crisis management of water utilities? ISO 24518:2015 drinking water and wastewater services standard is focused on the crisis management of water utilities. This standard provides guidelines and best practices for water utilities to prepare for, respond to, and recover from crises that […]
ISO 8217:2017 Petroleum products-Fuels
What is ISO 8217:2017 Petroleum products-Fuels (class F)-Specifications of marine fuels? ISO 8217:2017 Petroleum products-Fuels pertains to the standardization of marine fuels. It specifies the requirements for fuels that are used in marine diesel engines and boilers. The standard sets forth the characteristics of the fuels at the time and place of custody transfer, making […]
